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The right to treatment with dignity and respect
in a non-judgemental manner.
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The right to complete confidentiality.
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The right to be seen privately.
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The right to refuse or discontinue services
at any time for any reason.
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The right to full information about the services
offered.
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The right to inspect all consumer-specific
documents.
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The right to information pertaining to the
appeals process.
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The right to know rulles and regulations
in regard to inappropriate consumer conduct and what penalties
and/or consequences may result.
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In the event of problems with other consumer(s),
the consumer has the right to present the problem to his/her
provider or the consortium.
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Consumers shall be protected from: sexual
and physical harassment; solicitation for favors, labor or money;
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The right to receive services from their
choice of subcontractor or consortium.
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Consumers are responsible for their actions
and may be removed from services by a subcontractor for actions
and statements deemed abusive, threatening, or harassing.
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All services are subject to the availability
of funds by the Consortium.
